Enterprise Procurement
DHSC Compass
Designing a value-based medical technology procurement platform for the NHS. Optimising complex decision-making tools for high-stakes healthcare spending.
View studyCase studies
A selection of impact-driven case-studies focusing on public sector digital transformation and user-centred design excellence.
Education & Welfare
DfE Free School Meals
Simplifying free school meal access for families. Reducing friction in the application process through empathetic user research and iterative prototyping.
View studyHealthcare Systems
NHS referrals and appointments
Redesigning patient-facing and clinical-facing systems. Bridging the gap between complex backend infrastructure and human-centric healthcare experiences.
View studyService Mapping
NHS breast cancer screening
Mapping the 'as is' state of the breast cancer care experience. Identifying critical pain points and opportunities for empathy in life-saving diagnostic journeys.
View studyDesign Operations
Home Office Design Ops
Helping to push design standards with the Home Office Design Ops team. Establishing robust systems that empower hundreds of designers across the department.
View studyAI labs
A growing body of work exploring what it means to design with AI rather than around it — using generative tools, agentic workflows, and human-centred evaluation to move faster without losing the quality of thought that good design demands.
Coming soon