
Free School Meals eligibility checking
Redesigning the service that helps families, schools and local authorities determine entitlement for Free School Meals.
Read the case studyAfter 20 years designing for government, I’ve learned that good services start with the people who use them.


End-to-end journey mapping, proposition development and service transformation for complex organisations.

Accessible, research-led interface design and high-fidelity prototyping for digital products.

Building design capability and UCD maturity within government delivery teams.

Co-design workshops and collaborative sessions that bring teams and users together.
Organisations I work with
NHS England DHSC DWP Defra GDS Ministry of Justice Home Office APHA Department for Business