Case studies
Some work I'm extremely proud to have led or contributed to.
NHS referrals and appointments
Interaction designRedesigining patient facing and clinical facing systems
NHS breast cancer screening
Service designMapping out the 'as is' state of the breast cancer care experience
Home Office Design Ops
Interaction designHelping to push design standards with the Home Office Design Ops team.
Animal Plant and Health Agancy
Coaching Mentoring Interaction designMentoring and coaching staff in essential UCD methods at the Animal and Plant Health Agency