Good design helps users and organisations alike

I'm Dave Evans, a T shaped, human centred, interaction and service design specialist.

I'm a user centred design professional with 20 years working in digital, having worked with some of the largest government and private sector clients in the UK, including NHS, Department for Education, Home Office and Ministry of Justice; Ive also worked in the private sector for compaanies like DAZN, JET2 and Sky.

I'm now helping government departments build out design capability, grow UCD maturity, and assist delivery teams build the best in class products and services for users.

Things I do

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Service design

User focussed end to end journey optimisation, value proposition development and enhanced customer experience for your organisation

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Interaction and product design

World class user experience and interaction design for mobile, web and enterprise software.

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Coaching and mentoring

UCD coaching for product and delivery teams. Helping you to focus on what matters most, while delivering quickly.

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Facilitation

Facilitation of codesign workshops, creating the space for great ideas to take shape.

Case study: Department for Education

The Department for Education (DfE) aimed to improve the Eligibility Checking Service (ECS), which helps families, schools, and Local Authorities (LAs) determine eligibility for entitlements like Free School Meals (FSM)

View case study

Organisations I work with

  • Ministry of Justice
  • Department for Education
  • Foreign Office
  • GDS
  • Home Office
  • Defra
  • Animal and Plant Health Agency
  • NHS